Important Order Processing Guidelines
🧵 Standard Processing Time
All made-to-order and personalized items (including embroidered gifts, memory books, keepsake boxes, albums, etc.) are currently shipping within 3–4 weeks, which includes production time.
Orders for non-custom items—such as refills, album pages, or in-stock partner brand products—typically ship within 1–2 business days.
âš¡ Rush Order Options
Need your order sooner? We offer expedited processing options at checkout:
No Rush – Standard
• 3–4 week processing (custom/embroidered items)
• 1–2 business days (in-stock items only)
Rush – 10 Business Days – $10
• Order is prioritized and processed within 10 business days
• Does not include expedited shipping
Rush – 5 Business Days – $15
• Order is prioritized and processed within 5 business days
• Does not include expedited shipping
Rush + Shipping – 10 Business Days Total – $25
• Includes 10-business-day rush processing and expedited shipping
• Order arrives within 10 business days total
Rush + Shipping – 5 Business Days Total – $35
• Includes 5-business-day rush processing and expedited shipping
• Order arrives within 5 business days total
💡 Rush processing fees are in addition to standard shipping costs.
📬 Shipping Information
We currently ship within the contiguous 48 U.S. states.
For international orders, please email us at hello@marcelagifts.com.
📅 Need Your Order by a Specific Date?
If you're working with a deadline or need your order by a particular date, please email us at hello@marcelagifts.com or call 800.633.3097 as soon as possible. We’ll do our best to accommodate your request or recommend the right rush upgrade for your timeline.
🧵 Standard Processing Time
All made-to-order and personalized items (including embroidered gifts, memory books, keepsake boxes, albums, etc.) are currently shipping within 3–4 weeks, which includes production time.
Orders for non-custom items—such as refills, album pages, or in-stock partner brand products—typically ship within 1–2 business days.
âš¡ Rush Order Options
Need your order sooner? We offer expedited processing options at checkout:
No Rush – Standard
• 3–4 week processing (custom/embroidered items)
• 1–2 business days (in-stock items only)
Rush – 10 Business Days – $10
• Order is prioritized and processed within 10 business days
• Does not include expedited shipping
Rush – 5 Business Days – $15
• Order is prioritized and processed within 5 business days
• Does not include expedited shipping
Rush + Shipping – 10 Business Days Total – $25
• Includes 10-business-day rush processing and expedited shipping
• Order arrives within 10 business days total
Rush + Shipping – 5 Business Days Total – $35
• Includes 5-business-day rush processing and expedited shipping
• Order arrives within 5 business days total
💡 Rush processing fees are in addition to standard shipping costs.
📬 Shipping Information
We currently ship within the contiguous 48 U.S. states.
For international orders, please email us at hello@marcelagifts.com.
📅 Need Your Order by a Specific Date?
If you're working with a deadline or need your order by a particular date, please email us at hello@marcelagifts.com or call 800.633.3097 as soon as possible. We’ll do our best to accommodate your request or recommend the right rush upgrade for your timeline.
