Ordering Information

Normal Production Time & Rush Processing

    • Our normal production time is 2-3 weeks.
    • Expedited production is available for a $15 ($7.50 wholesale) charge per item and your order will be shipped within 10 business days.
    • Please select rush processing when you are selecting the product options for the item you are ordering.

Drop Shipping

    • Drop Shipping is available at no additional charge for our wholesale customers.

Custom & Special Orders

    • Because almost every item from Marcela Creations is handmade, we can often accommodate custom requests.
    • Custom & Special Order items that are outside of our usual production (such as special styles, colors, or special order fabrics) may incur additional charges.
    • Cancellations of Custom & Special Order must be within 24 hours of placing your order.
    • Custom & Special Order items can not be returned.
    • To receive a quote on a custom order, please contact us.

Personalized Items

    • Almost every item from Marcela Creations can be personalized and the cost is often included in the price of the item.
    • When necessary due to designs on the front of the item, some albums and scrapbooks can only be personalized on the inside cover
    • Cancellation of Personalized Items must be in writing within 24 hours of placing your order. You can submit your request to cancel a personalized item by contacting us.
    • Unless an error has been made by us, personalized items can not be returned.

Please contact us or call (813) 253-0556 if you have any questions about placing an order with us

Free standard shipping and handling valid within the US for a limited time on orders placed at marcelagifts.com with a $250 minimum purchase after any promotion or offer is applied. Orders of $149.99 or less will be calculated based on address zone. Standard shipping and handling not available and additional fees apply for expedited, multiple shipping destinations and shipments to Alaska, Hawaii, Puerto Rico, or outside of the United States. Taxes, shipping and handling fees, purchases of gift cards are excluded from the discount. OFFER NOT VALID OUTSIDE OF THE UNITED STATES. Not valid for cash. Offer is subject to change and/or end without notice.